Arogyvym Online Private Limited

At Arogyvym, we are committed to providing a transparent and fair platform for addressing consumer and associate concerns. We aim to resolve all grievances promptly and in accordance with applicable Indian laws.

📋 How to Lodge a Complaint

If you have any concerns regarding:

>>Product quality or packaging

>>Delayed or non-delivery

>>Commission or payout issues (for direct sellers)

>>Misconduct or policy violations

>>Any dissatisfaction with our services

You may raise a complaint through the following channel:

📧 Email: info@arogyvym.com

✉️ Address:

Grievance Cell

Arogyvym Online Private Limited

H-96, Sector 63, NOIDA

Gautam Budh Nagar, Uttar Pradesh – 201301, India

👨‍💼 Grievance Officer

Name: Mr. Paras Mal Kalal

Designation: Director & Grievance Head

Email: info@arogyvym.com

⏱️ Resolution Timeline

Acknowledgment of complaint: Within 48 hours

Resolution of complaint: Within 15 working days from the date of receipt

In case of complex issues requiring investigation, we will inform you about the expected time frame for resolution.

⚖️ Legal Compliance

This grievance mechanism complies with the Consumer Protection Act, 2019, and the E-Commerce Rules, 2020.

All grievances are tracked and handled with fairness, confidentiality, and professionalism.

All Disputes are under consideration of Delhi State Jurisdiction Only.